1. Customer Logon
2. Check Webmail
3. Get IP Address
4. Remote Assistance

1. Check Your WebStats
2. Web Hosting Tutorials
3. Loging to Support Portal

• I forgot my Control Panel password?
• I no longer have access to my email?
• How do I upgrade my hosting package?

• How do I check my hits and other statistics?
• Why am I getting errors sending mail?
• Submit a question.

What if I forgot my Control Panel password?

On the control panel login page click on the "forgot Password" link below the login area. Enter your login ID and the password pon file and you will recieve an email with your password.

What if I no longer have access to my registered email?

You can contact NCCNS at (760) 230-4174 or email TechSupport@nccns.com and we will verify your identity using alternate means. Then we will assist you in setting a new password for your account and updating your registered email address.

How do I upgrade my Web Hosting Package?

Contact us by clicking HERE or you can call (760) 230-4174 and speak with a sales representative. We can change your current plan to another or customize the features that you need.

How do I check my hits and other statistics?

If you have WebStats enabled on your account you can view them at any time by clicking HERE and entering your domain name. The same information can also be accessed by typing the address http://www.YOURDOMAIN.EXT/webstat into your browsers address bar.

Why am I getting errors sending email?

Some internet service providers restrict the use of external mail servers on their network. This is a security measure and it helps eliminate SPAM mail from originating from their network. If you have everything setup correctly and still cannot send some or all outgoing messages, try putting your ISP's SMTP server in Outlook Express (or other mail client software) outgoing mail server and try sending your message again.

If you are still havinig problems please CONTACT US and we can assis you in sending email.